Charville Solutions LLC Privacy Policy

Introduction

Welcome to Charville Solutions, LLC, a Wyoming limited liability company ("Charville", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains what information we collect, how we use and share it, how we secure it, and your rights in relation to it. This policy applies to all users of the Charville Solutions, LLC mobile application, website, and related services ("Platform").

By accessing or using our mobile application, website, and related services ("Platform"), you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following categories of personal and financial information to provide our services to you;

We collect information directly when you submit it directly to us or when you access our website, platform and automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Prepare your bookkeeping and tax returns
• Create and manage your account
• Process invoices and payment transactions securely
• Provide support and respond to inquiries
• Improve app, website, and platform performance and user experience
• Comply with legal obligations

We do not use personal data for profiling or automated decision-making that legally or significantly affects users.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to any third party.

We only share information in the following situations:

4. Data Security

We implement reasonable and industry-standard safeguards to protect your information, including:

• SSL/TLS encryption for data in transit
• Secure, encrypted storage for sensitive data
• Access controls and authentication systems
• Regular security audits and updates

Despite these measures, no system is 100% secure. Users are advised to use strong passwords and safeguard your login credentials.

5. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data or account
• Withdraw consent where applicable
• Request data portability (where required by law)

You can exercise your rights by emailing us. Upon verified request, we will delete your account and associated personal data within 30 days, subject to legal or operational retention obligations.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Inactive accounts may be anonymized or deleted after 24 months.

7. Cookies and Tracking Technologies

8. Cookie Policy Pop-Up Notice

Below is the sample cookie consent pop-up for your app or website:

Cookie Consent Banner Text:

Cookie Preferences Modal (Optional Controls):

Users should have the option to revoke or change consent at any time via a "Cookie Settings" menu in the app or website footer.

9. International Users

While Charville Solutions, LLC is currently intended for U.S. users.

10. Children's Privacy

Charville Solutions does not provide services to children under the age of 18. We do not knowingly collect data from children, unless the related financial information is provided by their parents.

11. Changes to This Privacy Policy

We may update this Privacy Policy as needed. When changes are made, we will:

• Update the "Last Updated" date at the top of the policy
• Notify users via email, app alert, or website banner

Your continued access to or use of our website, app, and digital platform after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact: